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Regulated SaaS & B2B PlatformsWhen customer access is contractual, not casual

Modern SaaS platforms increasingly expose critical APIs, data, and capabilities under contractual terms. Access is no longer a convenience—it is an obligation that must align with agreements, renewals, and audits.

Hexarch is designed for platforms where who is allowed to do what, for how long, and under which terms must be enforced continuously, not managed manually.

The Problem

Most SaaS platforms still manage customer access with tools that were never designed for contractual enforcement. Common breakdowns include:

  • Access granted manually and never revoked

    Temporary approvals become permanent exposure.

  • Contract terms drift from runtime reality

    What sales promised, legal approved, and engineering enforced slowly diverge.

  • Audits require reconstructing intent after the fact

    Teams scramble through tickets, logs, and emails to explain decisions that should have been explicit.

These failures are not operational mistakes—they are architectural gaps.

How Hexarch Helps

Hexarch introduces a control plane that treats customer access as a license lifecycle, not a configuration detail.

Policy & License Lifecycle Enforcement

Hexarch policy and license lifecycle showing proposal, approval, issuance, enforcement, renewal, revocation, and audit events

Authority is enforced as a deterministic state machine. Invalid transitions are rejected and every state change emits an immutable audit event.

Contractual Access, Enforced in Code

Licenses define exactly what a customer is entitled to—scopes, duration, and conditions—rather than relying on static configuration or manual tracking.

Automatic Expiry, Renewal, and Revocation

Access changes occur because the license state changes, not because someone remembered to update a system. Expired or revoked licenses fail closed by design.

Auditability Without Reconstruction

Every proposal, approval, issuance, renewal, and revocation produces immutable audit events. Intent and enforcement remain linked over time.

The result is alignment between contract, runtime behavior, and audit evidence.

Typical Use Cases

Hexarch is well suited for regulated and contract-driven SaaS environments, including:

  • API-based SaaS platforms

    Enforcing customer entitlements across APIs and versions.

  • Data platforms

    Managing time-bound and scope-bound access to sensitive datasets.

  • Partner integrations

    Granting and revoking partner access without manual intervention.

  • Tiered customer access

    Ensuring runtime behavior always reflects the customer's current plan and agreement.

Why This Matters

Regulated SaaS platforms are judged not only on uptime and features, but on their ability to prove control. Hexarch replaces implicit trust and manual processes with explicit, enforceable authority, allowing platforms to scale customers without scaling risk.

Hexarch is built for SaaS platforms where customer access must be enforced, explained, and defended—not just configured.